Are you the one person in your business that everyone turns to when they have a problem? And I don't mean just escalating tech issues.
I mean everything, from the fridge being out of milk to how to handle a client asking something slightly unusual.
It's a common curse of the business owner where our team assume that we have all the answers. Of course you and I know that we don't. But we do have all the questions. And to me that's more important.
Let me explain what I mean in today's Monday Motivation.
Paul's 5 min Monday Motivation for 20th July 2026
We're talking retention today, and especially why clients leave your MSP. Yes, I know just the thought of this strikes fear into your very...
Sometimes when you're really busy it's really easy to forget what you're really selling. You're not selling IT support, strategic advice, or the other...
The dust has settled from our huge product release a week ago. Thank you for so much useful feedback and praise. For the next...