Hosted By
Almost every single business owner hates complaints. And that's because the business is a reflection of us.
It's our baby. It's our personal identity. When someone complains and we agree with that complaint, that's like someone stabbing us in the heart.
And yet there's a different way of thinking about complaints. What if actually you should be encouraging them because they're insanely useful feedback that can help you make the business better?
Let's explore that in today's Monday Motivation.
Paul's 5 min Monday Motivation for 13th July 2026
One of the phenomenons I see within marketing is that when something's been there for a number of years, people just get bored with...
Have you considered exhibiting at an event… and then you've realised how much money, time and energy you'd have to put into it? And...
Do you have a clear Unique Selling Point for your MSP, or have you never quite figured out how to differentiate yourself from your...